FAQ's ( Frequently
Asked Questions )
MAK
GROUP OF COMPANIES, INC.
1968 NIAGARA STREET
BUFFALO, NY 14207 |
TOLL
FREE NBR: 1-877-625-7230
TEL: 716-873-1667 |
TOLL
FREE FAX ORDER HOT LINE
1-877-698-8384 |
What is your return policy?
Answer:
All items must have the original tags and must be returned within
5 days
from date you receive your order.
Please call our toll free number 877-625-7230 for a Return
Authorization Number.
PLEASE NOTE: No returns can be
processed without our authorization number.
We will issue a full credit for the purchase amount.
Please allow 1 or 2 billing cycles for a credit to take effect.
Customer pays shipping back on returns.
CHRISTMAS RETURN POLICY: You have untill Jan 15th 2007 to return!
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What is your exchange
policy?
Answer:
We will exchange your item for a different size or color. The customer pays shipping
charges on all exchanges.
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How do you ship?
Answer: UPS Ground, US Postal, or Fedex. The shipping is free
for retail orders in the contiguous ( lower 48 ) U.S.
If you would like your order shipped "Next Day", or "2nd
Day" air please indicate in the "Comments Block"
on the order form. We will add these additional charges to your order.
We use UPS, FEDEX, and DHL for
these services.
Shipping fees apply on all wholesale orders.
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Do you give
discounts for corporations?
Answer: Yes We sell to many corporations. The discount depends
entirely on the qty, embossing, or embroidery requirements for the items. If you have
questions regarding corporate discounts, call us at 1-877-625-7230 ( toll free).
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Do you charge state sales
tax?
Only for New York state residents.
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When do you ship?
Answer: We will ship within 5 working days. If your item is not available, we
will email you.
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Are all your
sizes American Standard sizes?
Answer: Yes
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How do I check on my
order status?
Answer: Call us at our Toll Free number 1-877-625-7230 or email us.
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What Payment Options
do you have?
Answer:
Visa, Mastercard, Discover, American Express, and Money Orders...also personal
checks after a 5 day clearance period.
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Do you have
wholesale prices available?
Answer:
Yes we do. We sell to many retail outlets, malls, large specialty stores, and
high end department stores worldwide. Call our Toll Free number 1-877-MAK-7230 (
1-877-625-7230) and mention Evertize to receive the best wholesale price.
We will set up your account and send you all the necessary catalogs you may require.
Please note: When ordering wholesale ( bulk) quantities
and paying by credit card, a 2.9% bank fee applies. You may save paying this fee this by
sending a check or money order. When paying by personal check, a 5 day clearance applies.
Is Free
shipping available outside the USA ?
Answer: No
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Do you accept credit card
orders outside the USA?
Answer: No. We do accept money orders. When you place your order we will give you a quote
including shipping and insurance. Once we receive your money order we ship immediately.
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Size Charts
| Mens Sizes |
| Leather Jacket or Vest Size |
S |
M |
L |
XL |
XXL |
XXXL |
| Suit Size |
34-36 |
38-40 |
42 |
44-46 |
48-50 |
52-54 |
| Womens Sizes |
|
XS |
Small |
Medium |
Large |
XL |
XXL |
XXXL |
|
2 |
3/4 |
5/6 |
7/8 |
9/10 |
11/12 |
13/14 |
15/16 |
17/18 |
| Chest |
32 |
34 |
36 |
38 |
39 |
40 |
42 |
44 |
46 |
| Waist |
25 |
26 |
27 |
29½ |
31 |
32½ |
34½ |
34½ |
36½ |
| Hip |
35½ |
36½ |
37½ |
40 |
41½ |
43 |
45 |
45 |
47 |
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MAK GROUP OF
COMPANIES, INC.
1968 NIAGARA STREET
BUFFALO, NY 14207 |
Tomahawk Garment
TEL: 716-873-1667
FAX: 716-873-1684 |
|